Casino online dealer job description
New casino sites to play real money
In cities in which casino industries abound, local dealing schools and community colleges often have programs aimed toward teaching a variety of hospitality and gaming-industry skills. These can range from short-term vocational training programs that teach the mechanics of various table games -- all the way through advanced degrees in hotel and casino management. In smaller casinos, or "break-in" houses in which new dealers have a chance to learn their trade, good math skills and a high school diploma or a GED may be the only education required to apply for a job. In higher-end casinos that have "high limit" rooms, casino managers may look for people with significant experience, superior math and people skills, and even the foreign language skills that are necessary to converse with a diverse clientele. Experienced dealers know how to get along well with a variety of player personalities and are versatile in the variety of games they know how to deal. These are the dealers who are recruited to the high-paying venues. Most of a dealer's income is in the form of tips, so the bigger the "play" in a casino, the more money the dealer will likely earn.
Duties & responsibilities of a casino dealer
Duties & responsibilities of a casino dealer
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A casino dealer runs the games of chance in gaming settings, as he interacts with players, explains the odds and methods of play, and runs the game according to the "house" rules. Most professional casino games dealers are adept at a variety of table games, such as blackjack, roulette, craps, pai gow poker and baccarat. Good people skills, stellar math abilities and good oversight capabilities are crucial for this line of work.
Job description
Casino dealers must have an acute, in-depth understanding of the games they deal. This not only includes the rules of the game, but also the minimum and maximum bets, payouts and side bet rules. In addition to state gaming regulations that govern casino games, individual gaming properties may also have their own rules. For example, one casino may allow a patron to play as many simultaneous hands of blackjack as he wishes, whereas others limit the number of hands to two -- and only if the minimum bet is doubled. A dealer is responsible for understanding the rules, knowing the odds of winning in different circumstances, and she must be able to articulate this information to casino patrons of all skill levels. A casino dealer is also responsible for monitoring play to ensure no one is cheating. Some casinos also educate dealers as to how to tell if someone has a potential gambling problem, and then the casino will offer resources to assist those players.
Education requirements
In cities in which casino industries abound, local dealing schools and community colleges often have programs aimed toward teaching a variety of hospitality and gaming-industry skills. These can range from short-term vocational training programs that teach the mechanics of various table games -- all the way through advanced degrees in hotel and casino management. In smaller casinos, or "break-in" houses in which new dealers have a chance to learn their trade, good math skills and a high school diploma or a GED may be the only education required to apply for a job. In higher-end casinos that have "high limit" rooms, casino managers may look for people with significant experience, superior math and people skills, and even the foreign language skills that are necessary to converse with a diverse clientele.
Industry
While most casino dealers are found in casinos and poker rooms, there are a variety of other venues where they can find employment. This includes cruise ships, party-planning companies that host casino nights, fundraising organizations that generate funds through table-games play, and event- planning companies that hire dealers for private parties and other venues.
Years of experience
Experienced dealers know how to get along well with a variety of player personalities and are versatile in the variety of games they know how to deal. These are the dealers who are recruited to the high-paying venues. Most of a dealer's income is in the form of tips, so the bigger the "play" in a casino, the more money the dealer will likely earn.
- 0-5 years: $32,229
- 5-10 years: $42,590
- 10-20+ years: $49,036
Job growth trends
It's anticipated that jobs in the casino games industry will grow at a slower-than-average pace of about two percent through 2026. Legal gaming is still limited in parts of the united states, attributing to the slow growth rate. If a greater number of states decide to legalize gaming, then that figure has the potential to change.
Duties & responsibilities of a casino dealer
With the right training, you can be dealing cards in a casino sooner than you may think.
As more states legalize gambling, it’s no longer necessary to relocate to las vegas or atlantic city to become a casino dealer. And with the number of casinos increasing and positive job growth in the gaming industry, there are plenty of employment opportunities to take advantage of. But before you apply or go to an interview, you should be familiar with the essential duties and responsibilities of a casino dealer – which is usually more than just turning over cards.
Great customer service
As more casinos open, the competition to get players in the door has become more intense. Companies that operate casinos recognize that retaining players requires more than just making plenty of games available. In addition, they must provide great customer service and maintain a fun gaming environment. And since dealers usually have more face time with players than other casino employees, maintaining a positive and friendly attitude at work may be one of the most important duties.
Mastering casino games
A wide range of table games are offered in casinos, and employers will usually want you to deal all of them. This means you’ll not only be expected to know the rules for traditional games such as blackjack, craps and roulette, but also for some of the newer or less known games such as pai gow poker, three-card poker and casino war. A solid understanding of each game’s rules is generally required to insure that the action at your tables is seamless, accurate, fast-paced and uninterrupted. Since many casinos will expect to see extensive table game knowledge reflected on your resume, you may find it necessary to enroll in a casino dealing school.
Betting and payouts
Since casinos would stand to lose a lot of money if dealers allowed players to place the wrong bets, failed to collect losing bets, paid customers on losing hands or paid out more than they were supposed to on winning ones, having a thorough knowledge of the betting and payout structures for every game is a key responsibility of any casino dealer. You’ll need to be proficient in basic math and be able to perform calculations quickly. For example, dealing a blackjack to a player often requires a higher payout of 3-to-2. So if a customer places a $28 bet and is dealt a blackjack, you should be able to calculate a $42 payout quickly.
Dealing poker
With the recent popularity of poker, especially texas hold ’em, the demand for poker dealers has increased. Poker dealers are also expected to provide great customer service and master the rules of the game; however, because the betting structure in poker is fairly intricate and fast-paced, you’ll need to be a great multitasker. Your duties and responsibilities in every hand of poker include making sure the appropriate bet amounts are placed into the pot, ensuring that players act in the right order, keeping track of the chips in the pot, calculating how much rake, or commission, to collect for the casino, dealing several rounds of cards and ultimately being able to identify the winner so you can quickly move on to a new hand.
Casino dealer job description
Finding qualified, reliable individuals to join your staff is an essential step in growing your business. We’re here to make the hiring process as easy as possible for you. In this guide, we’ll cover all of the following:
WHAT TO INCLUDE IN A JOB DESCRIPTION
A good job description should include a company overview and job overview, as well as an explanation of the associated responsibilities, skills & qualifications, and work environment. Below are some general guidelines for writing each of these sections effectively.
1. COMPANY OVERVIEW
Providing an accurate, concise description of your business is a great way to attract the right employees. Think of this section as an advertisement for your company -- why should prospective employees want to join your team?
Some useful things to include here are:
- Core company values
- Mission statement
- Brief history of your organization
- Anticipated growth
- Business goals
2. JOB OVERVIEW
In a few sentences, describe the purpose, importance, and fundamental qualities of the position being offered. No need to be too specific or comprehensive here -- the idea is to provide a zoomed-out image of the role the applicant would be filling in your company.
3. RESPONSIBILITIES
This is where you’ll outline the specific day-to-day responsibilities of the job. Bullet-point format is typically the most practical way to present this information.
4. NECESSARY SKILLS & QUALIFICATIONS
List in bulleted format the skills & qualifications that are absolutely essential to this position. Consider as many specific conditions of the job as possible in order to create a complete list of qualifications an applicant must have in order to succeed.
5. PREFERRED SKILLS & QUALIFICATIONS
List in bulleted format the skills & qualifications that are not essential, but would make an applicant more eligible for the position being offered.
6. WORK ENVIRONMENT
Describe the environment in which the applicant would be spending most of their time. In this description, include information about:
- Company culture
- Pace of work
- Amount of collaborative vs. Independent activity
- Who the employee will report to (or vice versa)
Casino dealer job description
Below is our casino dealer job description. You can post it as-is to an online job board like ziprecruiter, or download and customize it to match the unique aspects of your business. Keep in mind that adding a custom company overview and description of the work environment (outlined above) will help you draw in the right applicants.
Casino dealer job description
Job overview:
Our casino dealers are the personality and the face behind our customers’ favorite games. They’re in charge of organizing games, exchanging chips, and mediating disputes. We expect them to be friendly and professional at all times and we look to them to keep the peace in high-stakes situations. Our casino dealers need to be skilled in customer service, but they’ll also need technical skills as well. They’ll need solid math skills to make fast calculations and excellent hand-eye coordination. They’ll need to start with a good foundation of popular card and casino games and be willing to learn new variations. They may be asked to participate in and coordinate special tournaments.
Responsibilities:
- Organize and run a variety of casino games
- Monitor games for potential illegal activity
- Enforce all rules and mediate potential disputes
- Distribute chips to players based on their financial holdings and winnings
- Use casino equipment to facilitate games
- Answer questions and assist guests who want to learn the games
- Ensure high-roller clients receive superior service
Necessary skills & qualifications:
- High school diploma or equivalent
- Minimum of one year in a customer service role
- Thorough understanding of casino games
- Able to perform fast math during games
- Strong hand-eye coordination
- Able to learn dealing techniques
- Comfortable learning and operating casino machinery
- Excellent verbal communication skills
- Ability to stand up to 100% of the time on the gaming floor
Preferred skills & qualifications:
Create a free account with ziprecruiter to post this job description to their online job board.
3 STEPS TO TAKE WHEN HIRING EMPLOYEES
ENSURE LEGAL COMPLIANCE
Hiring employees can be an intimidating and time-consuming process, but it doesn’t have to be. We’ve created a hiring compliance checklist to help you get over the legal hurdles with ease. From obtaining an employer identification number (EIN) to confirming work eligibility, our guide covers everything you need to know.
SET UP PAYROLL
Even if your business only has a few employees, setting up a payroll service can save you time for running your business and also ensure that your company is compliant with important federal requirements, such as employee withholding.
We recommend gusto, a user-friendly payroll platform for small businesses. Try out their services and get one month free.
ACQUIRE WORKERS' COMP INSURANCE
Workers’ compensation insurance provides financial and legal protection for your business and its employees.
Whether or not you need workers’ comp insurance for your company depends on the nature of the job, the employer-employee relationship, and the unique regulations of your state.
Find out how much the right insurance will cost you.
"gaming dealer"
Basic job description:
Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gaming equipment. Compare the house's hand against players' hands and payoff or collect players' money or chips.
Job duties and tasks for: "gaming dealer"
1) exchange paper currency for playing chips or coin money.
2) pay winnings or collect losing bets as established by the rules and procedures of a specific game.
3) deal cards to house hands, and compare these with players' hands to determine winners, as in black jack.
4) conduct gambling games such as dice, roulette, cards, or keno, following all applicable rules and regulations.
5) check to ensure that all players have placed bets before play begins.
6) stand behind a gaming table and deal the appropriate number of cards to each player.
7) inspect cards and equipment to be used in games to ensure that they are in good condition.
8) start and control games and gaming equipment, and announce winning numbers or colors.
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| Required education | high school diploma or GED certificate is recommended; on-the-job training usually required |
| licensing | state license required |
| average annual salary (may 2018)* | $27,220 (for gaming change persons and booth cashiers) |
| projected job growth (2018-2028)* | 1% (for gaming change persons and booth cashiers) |
Source: *U.S. Bureau of labor statistics
Casino cashier job description
Casino cashiers are responsible for carrying out a variety of transactions in a casino and handling any required paperwork. Those who work in a cage exchange tokens, tickets and chips for cash. Others work in a booth and cash checks, process credit card advances and process wire transfers. All casino cashiers sell casino chips, tokens or tickets. They may also perform credit checks and check credit references for those wanting to open credit accounts. In addition, casino cashiers must balance the books at the end of every shift and report large transactions to the internal revenue service (IRS).
Casino cashier requirements
Casino cashiers don't have any minimum education requirements, but many employers prefer job candidates who have at least a high school diploma or its equivalent. Casino cashiers typically receive on-the-job training where they learn company procedures, gaming regulations and gaming procedures.
All gaming workers need to obtain a license for employment. Requirements for licensure include a background investigation, drug test and photo identification. There may also be age and residency requirements, which can vary by state.
Other requirements for casino cashiers may include previous work experience handling money or operating a cash register, good mathematical skills, english language proficiency, the ability to operate a computer and calculator, customer service skills and the ability to work independently.
Casino cashier career information
Since most casinos are open 24 hours a day every day of the week, casino cashiers must often work odd hours. They are often required to work nights, weekends and holidays, so they should be flexible with their schedules. They must be prepared to stand for long periods of time and work in a noisy environment where smoking is allowed.
The U.S. Bureau of labor statistics reported that jobs in the gaming services industry were projected to increase 1% from 2018-2028, which was below average growth (www.Bls.Gov). However, strong competition was expected at casinos, and most employers require prior job experience. Gaming change persons and booth cashiers earned a mean salary of $27,220 per year as of may 2018.
Casino cashiers do not have education requirements, though most employers prefer a high school diploma or the equivalent. Cashiers may also be required to have experience in cash handling as well as math skills. Casino cashiers are required to obtain a state license.
Table games dealer resume samples
The best examples from thousands of real-world resumes
Handpicked by resume experts based on rigorous standards
Tailored for various backgrounds and experience levels
Table games dealers work in casinos where they operate table games. Their most important responsibilities are dealing cards, playing house hands, determining winners, exchanging money for chips, detecting cheaters, and solving disputes. A good table games dealer resume lists qualifications like games expertise, customer service orientation, attention to details, excellent interpersonal skills, and the ability to detect scammers. Based on our collection of example resumes, no formal education is required for this role. Work experience in a casino represents an advantage.
For more information on what it takes to be a table games dealer, check out our complete table games dealer job description.
Find out what is the best resume for you in our ultimate resume format guide.
Table games dealer
Conducted gambling games such as dice, roulette and cards, following all applicable rules and state regulations.
- Exchanged paper currency for playing chips.
- Inspected cards and equipment to be used in games to ensure that they were in good condition.
- Paid winnings and collected losing bets as established by the rules and procedures of the specific game.
- Acknowledged disputes and reported them appropriately.
Table games dealer
Provided a high level of customer service and promoted a positive attitude to create a fun and entertaining experience.
- Paid out winnings, exchanged currency for chips and informed guests of game rules.
- Opened game at assigned table, counted contents, verified count with closing list, inspected cards.
- Verified bank roll fills with the supervisor and security personnel.
- Ensured protection of game; maintained continuous inspection of cards, ensured betting in compliance with game rules and minimums set.
- Closed game; sorted cards, balanced rack, counted chips and signed off with the supervisor.
- Maintained the honesty and integrity of assigned games, controlling pace.
- Assisted guest with questions on casino activities or referred to appropriate personnel.
Table games dealer
Performed dealing services at assigned gaming table in accordance with established policies and procedures.
- Maintained continuous security of assigned game.
- Exchanged guest's currency for gaming chips.
- Assisted the guest's in playing according to rules, policies and procedures.
Table games dealer/timekeeper/uniform attendant
- Developed in dealing table games to playing customers
- Provided outstanding customer service, utilized game protection, and demonstrated in-depth table game knowledge
- Managed employee time schedules, such as hourly rates on employees timecards
- Assisted in uniform control, along with maintaining office appearance.
- Worked within a team setting to provide resolutions to conflicts
Table games dealer
Experience and knowledge dealing multiple table games.
- Responsible for opening and closing tables with verifying all cheque inventory.
- Responsible for all cheques on assigned table averaging $40k.
- Ensure accurate payouts, game protection and game pace at all times.
- Routinely receive positive customer comments.
- Consistently rated exceptional on reviews.
- Nominated for top gun twice during 2013.
Table games dealer
Assisted customers, with questions, transactions, and running different games.
- Learned and mastered all games within 3 months.
- Provided "A-list" customer service in attempt to speed up game play and increase revenues.
- Responsible for thousands of dollars worth of transactions daily.
Table games dealer
Paid winning and collected losing bets as established by the rules and procedures of each specific game.
- Sponsored new dealers and taught new dealers player pooled games.
- Opened and closed tables, also did fills and credits per casino policy.
- Inspected cards used in games to ensure they were in good condition.
- Exchanged paper currency for cheques.
- Responsible for protecting casino assets and game security using proper policy and procedure.
- Structured and maintained a pleasant and fun gaming experience.
- Provided personalized service to my players with special needs.
Table games dealer
Recognized 3 times out of 600 dealers for superior fraud detection, performance, and accountability
- Responsible for upholding a lively, fun gaming environment while closely monitoring and analyzing
- Accountable for up to $50,000 worth of casino chips on an active table
- Accurate and immediate calculations of all payouts and keeping of mental records of payout sums for reporting to floor supervisors
Casino dealer: career information for becoming a casino dealer
Casino dealers not only deal cards but also offer customer service and keep an eye out for cheaters. Learn more about what they do, including the necessary education, training requirements and current job prospects to see if this is the right job for you.
Career definition for a casino dealer
The responsibilities of a casino dealer vary by workplace but typically involve dealing cards for games such as poker or blackjack, operating the roulette wheel or assisting patrons on the slot machine floor. Due to the fast-paced nature of the gambling environment, a casino dealer is usually required to be competent in dealing or operating more than one game. The role of a casino dealer is also one of customer service, which includes making sure visitors are treated fairly and enjoy their casino experience. Another important responsibility is to be on the lookout for patrons who break the casino rules.
| Required education | completion of dealer school or vocational program |
| necessary skills | interpersonal skills, positive attitude, mathematical abilities, hand-eye coordination |
| median salary (2018)* | $20,120 (for all gaming dealers) |
| job outlook (2016-2026)* | 2% (for all gaming services workers) |
*source: U.S. Bureau of labor statistics
Education required
Many casino dealers have attended a dealer school either provided by the casino itself or through a vocational school. Gaming programs are common in areas where casinos thrive and typically take no more than six weeks to complete. Student casino dealers will learn not only the rules and procedures of the casino games but local laws and regulations as well. However, completing school is just the first step to working as a casino dealer. Most casinos hold auditions for new casino dealers and consider personality and style, in addition to technical skills.
Skills required
Casino dealers must be friendly and outgoing. They are expected to represent their establishment well and also to depend on tips as part of their income. The ability to do simple math quickly is vital. Good hand-eye coordination and general enjoyment of the unique casino atmosphere are also important.
Career and economic outlook
The U.S. Bureau of labor statistics (BLS) (www.Bls.Gov) projected slower than average growth of 2% for gaming services workers between 2016 and 2026. The median annual wage reported for gaming dealers in 2018 was $20,120; however, gaming dealers often work part-time, so the true earning potential of a casino dealer is affected by many variables.
Alternate career options
Some skills required to be a casino dealer will help prepare you for jobs in other areas:
Gaming surveillance officer
This is a specialized kind of security guard who monitors the casino gaming floor and casino property in general for criminal actions such as fraud or trespassing. A gaming surveillance officer will usually patrol the casino, looking at game operations and the behavior of casino guests and employees. The officer will also monitor video and audio camera footage. Some post-secondary education or training is generally required for employment. Licensing requirements vary by state and by whether or not a security guard is armed. Voluntary professional certification is also available. Gaming surveillance officers and security guards can expect job growth of 6% from 2016-2026, per the BLS, and those already working in this occupation earned a median salary of $28,530 in 2018.
Customer service representative
Customer service representatives talk directly to the customers of a business or organization and provide assistance or information. They may handle orders, complaints, account changes, inquiries, or suggestions from a company's customers or an organization's members. Customer service representatives may be authorized to resolve problems and may also pass on serious issues to higher-level staff. Many customer service representatives have at least a high school diploma, although some employers may prefer candidates with an associate's or bachelor's degree; customer service representatives in some fields, such as insurance, may need a state license. On-the-job training is common, and some employers help their customer service reps prepare for state licensing, too. According to the BLS, jobs for customer service representatives are expected to increase by 5% from 2016-2026. Customer service representatives earned a median salary of $33,750 in 2018, per the BLS.
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Croupier assumes responsibility in throwing dice, spinning the roulette wheel and dealing cards in casino games. As croupier, your work is supervise by the gaming inspector who usually controls two tables in the casino game.
- Greeting and welcoming new players to the table
- Assure that all the chips are already on the table before every game starts
- Explain the rules of the game
- Take control of the game
- Ensure that the players comply with the rules given
- Collect the chips from losing bets
- Calculate payouts to winners without using calculator
Education and training requirements:
- At least college level
- Minimum of 2 years of working experience in the same field
- Knowledge in foreign language is a plus
Skills and competency requirements:
- Excellent communication skills
- Approachable, polite and tactful
- Excellent customer service skills
- Confident in dealing with the players
- Attentive and accurate during the shift
- Can calculate fast mentally
- Energetic
- Can deal cards and move chips quickly
- Can handle complaints
Croupier attends to the needs of the players in casino games and works in both sea-base cruise ship casino and land-based casinos. Croupier must be smart and well groomed. Some casinos provide evening dress for them and some provides meals.
The working hour of a croupier is 8 hours a day. They may also work during weekends and holidays.
Croupier with more than two years of experience may reach the inspector or pit boss post and eventually be the manager. Knowledge of at least three different games may qualify one to work in a cruise ship. If you are planning to work in prominent casinos in las vegas or monte carlo , one needs extensive and varied experience, and the ability to pass a dealing audition.
So, let's see, what we have: A casino games dealer must be knowledgeable about a variety of table games, understand state gaming regulations and have exceptional people skills. At casino online dealer job description
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